Privacy Policy
Effective Date: [Date]
This Privacy Policy describes how Philip Bobbett ("we," "us," or "our") collects, uses, and discloses your personal information when you use our app (the "Shopping/Grocery List App") and our services.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
A. Personal Information You Provide to Us
- Account Information: When you sign up for our App, we collect your email address.
- Communications: Records of your communications with us, including customer support inquiries.
B. Information We Collect Automatically
When you access and use our Site, we may automatically collect certain information about your device and usage, including:
- Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and access times.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities and preferences. This helps us to improve our Site and provide a more personalised experience.
- Crash Reporting and Analytics: We use Firebase Crashlytics to collect crash reports, device information, and app usage statistics to improve app stability and performance. This data is collected automatically and helps us identify and fix technical issues. Crash reports may include device model, OS version, and app state information.
Third-Party Services
We use the following third-party services to provide our app functionality:
These services have their own privacy policies which we encourage you to review.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services.
- To send you technical notices, updates, security alerts, and support and administrative messages.
- To respond to your comments, questions, and requests, and provide customer service.
- To communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you.
- To monitor and analyse trends, usage, and activities in connection with our services.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Philip Bobbett and others.
- To personalise and improve the services and provide advertisements, content, or features that match user profiles or interests.
- To carry out any other purpose described to you at the time the information was collected.
3. How We Share Your Information
We may share your personal information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- For Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Your Rights
You have certain rights regarding your personal information, including:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
- Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
In-App Consent Controls: You can manage your data collection preferences within the app, including photo usage for AI identification, location data collection, AI training data contribution, and crash reporting opt-out (where legally permitted).
Account Deletion and Data Removal: You can request deletion of your account and all associated data by contacting us at the email address below. Upon request, we will delete your personal information within 30 days, except where retention is required by law or for legitimate business purposes.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
Data Retention Periods:
- Account data: Retained while your account is active and for 2 years after account deletion
- Foraging records and photos: Retained until you delete them or your account
- Crash logs: Retained for 90 days for debugging purposes
- Location data: Retained with foraging records until deleted
7. Data Handling and Local Storage
Our app processes and stores certain user data locally on your device to enhance performance, provide offline functionality, and improve your user experience. This local storage may include:
- Shopping List Items: The items you add to your shopping lists are stored locally on your device to allow for quick access and offline editing.
- User Preferences: Settings and preferences you configure within the app (e.g., theme, notification settings) are stored locally.
- Cached Data: Temporary data may be cached on your device to speed up loading times and reduce data usage.
This locally stored data is primarily for your convenience and is not typically transmitted to our servers unless explicitly required for cloud synchronization, backup, or other features you enable. We implement appropriate security measures to protect locally stored data, but please be aware that the security of your device also plays a crucial role in protecting this information. You can manage or clear locally stored data through your device's app settings.
8. AI Training and Data Usage
We utilize third-party AI services, such as OpenAI, to provide certain functionalities within the app. We do not use your personal data for training our own AI models. Any data handling and usage by these third-party AI services are governed by their respective privacy policies, including the OpenAI Privacy Policy: https://openai.com/privacy/.
9. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: Kringebob@gmail.com
By post: Philip Bobbett, 15 Kelbrook Grove, Stoke-On-Trent, ST1 3RJ
Sole Trader Signature
Date: ____________________
Name: ____________________